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Returns & Shipping

Return Policy:  

Generally, products may be returned within 30 days of purchase. However, some products are limited to 15-days or not at all this varies by brand and their requirements. Prior to returning, please call 856-437-0725 or email us at support@bestlifenow.comIf you do not contact us prior to a return we have the right to deny the return/refund request. 
♡ To be eligible for the maximum refund, your item must be unused and in the same condition that you received it. Returns must also be in the original packaging. 
♡ Best Life Now LLC reserves the right to charge a 20% to 30% re-stocking fee that may be deducted from your refund. This varies brand to brand and is up to the discretion of the brand manufacturer. We are required to follow the refund policies of the individual brand manufacturers.
♡ Products ship direct from our suppliers and a different shipping address may be provided depending upon the product. Please contact us before shipping your return so that we can generate a return authorization (RMA) and specify the correct shipping address.
♡ To complete your return, we require a receipt or proof of purchase. 
♡ Please do NOT send your purchase back to the manufacturer without first contacting us.
♡ It takes approximately 2 – 3 weeks for returns to be processed. Processing times will vary.
♡ All refunds are handled at the discretion of Best Life Now LLC management.
♡ Best Life Now LLC reserves the right and has the responsibility to refuse any refund where there has been an abuse of our return policy.
♡ If an item is deemed defective upon arrival, contact the manufacturer for warranty services.    
♡ Customers are also responsible for “actual” original shipping costs (including pre-paid taxes, duties and brokerage for International). Note, if the item of purchase was free shipping, it does not include free returns. You will be responsible for the shipping costs incurred on Best Life Now LLC. The shipping cost will be deducted from the return/refund amount. Any other fees incurred as a result of the return will also be deducted from the return/refund amount. Any other fees may include and not limited to credit card fees to process the return/refund.
♡ If the item required a signature for acceptance of delivery the signature fee will be deducted from the return/refund amount.
♡ If an item was rejected at delivery and "return to sender" shipping charges, signature fees, credit card fees to process the return/refund, restocking fee (if applicable) will be deducted from the return/refund amount.
♡ Please note that standard refunds will not include any shipping fees incurred by the customer. 
♡ We recommend using a traceable shipping method when returning any product or purchasing shipping insurance. Best LIfe Now LLC is not responsible for lost or damaged items. If returning products by U.S. mail, please use registered, certified, or return receipt mail.   

Refunds (If Applicable): 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed with a credit automatically applied to your credit card or original method of payment. Processing times may vary.

We do not accept returns on the following:
♡ Ionizers Filters that have been used are nonrefundable
♡ Matchaeologist teas are nonrefundable
♡ Perishable items are nonrefundable
♡ Pressing Cloths and Bags are nonrefundable
♡ Sprouts 
♡ Supplements are nonrefundable  

Shipping Policy:

Orders are generally shipped using the most economical method. Lighter weight items are shipped by US Mail and heavier items are shipped UPS/FEDEX ground services.    
♡ Purium products: $9.95 flat rate (USA Only) or if OVER $75. FREE SHIPPING.
♡ All other products: FREE SHIPPING ON ORDERS OVER $75. & select items under $75.